Download crystal reports viewer

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I have tried running as a regular user, as a regular user but with 'run as administrator', logged in as a system admin, and logged in as a system admin with 'run as administrator' - identical failure message in all cases. In the 'Redistributables' section, selecting the Microsoft report viewer or Crystal Reports, I immediately get 'The download failed make sure you are running as Administrator, and that your machine is connected to the internet. Only slightly unusual item is that the app requires both Microsoft Report Viewer and Crystal Reports for viewing a bunch of legacy reports. I am looking to create a very simple installation, zero bells and whistles, for a Visual Studio 2019 Winform app using InstallShield as a project within Visual Studio. Homestead applications are available: On this website. Using the demo version of InstallShield 2020 Express, downloaded last month. Please be aware, there is NO CHARGE to file a homestead exemption application with the appraisal district.