While users who knew how this feature worked were able to use it to their advantage, many more people lost data because they didn't understand what happened to the document they 'just spent all day editing' after they saved and closed it.įor it to work correctly, you had to work in a specific order and users often did Step 5 before Step 4 and saved the file to the hidden temp folder. Many users didn't understand how this feature worked or what happened to attachments when they were opened. I suspect most of the data loss came from user error, not Outlook reliability. This 'feature' (or design flaw, according to some administrators) was removed because of 'reliability issues and data loss problems' with replacing an attachment received from someone with a version that you edited.
